How to make a voice call

Web and Desktop
Voice calling lets you call your contacts using WhatsApp Desktop for free, even if they’re in another country. Voice calling uses your internet connection. Desktop calling is supported on Windows 10 64-bit version 1903 and newer and macOS 11 and newer.
Use desktop calling
To make or receive voice calls on WhatsApp Desktop:
  • You’ll need an active internet connection on your computer and phone.
  • WhatsApp needs access to your computer’s microphone.
  • You’ll need to have an audio output device and microphone connected to your computer for calls.
Note: Use a headset for the best audio. Using a separate external microphone and speaker devices might cause echo.
Make a voice call
  1. Open the individual chat with the contact you’d like to call.
  2. Click the Voice call icon.
During the call, you can mute or unmute your microphone by clicking the Microphone icon. To end a call, click End call.
Answer a voice call
When you receive an incoming call, you’ll see a notification on your screen. You can click:
  • Accept call to accept the call.
  • Decline to decline the call.
  • Settings to open a preview window before entering the call.
    • Click
      to mute and unmute your microphone.
    • Click
      to open microphone and video settings.
    • Click Answer to begin the call.
Switch between voice and video calls
While on a voice call with a contact, you can request to switch to a video call. The contact you’re voice calling can choose to click OK or Switch to switch the call or Cancel to decline.
  1. Click the Camera icon.
  2. The voice call will switch to a video call if your contact accepts the switch.
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