How is your data used with Extensions business experiences on WhatsApp?
Note: This feature may not be available to you yet.
Extensions business experiences on WhatsApp allow businesses to seamlessly provide services while interacting with their customers. This means that customers can perform actions like booking an appointment, logging in to an account, shopping for goods or services, and browsing a product catalog (among others) without ever having to leave WhatsApp.
When you use these Extensions business experiences while interacting with a business, the information entered is delivered securely to the business.
You can learn more about the privacy and security of business messaging here.
As is always the case when communicating with a business on WhatsApp, businesses that you chat with will be able to use the messages they receive for their own purposes. You can always contact that business to learn more about its privacy practices.