About WhatsApp Support with artificial intelligence (AI)

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Messages from WhatsApp Support may be generated by artificial intelligence (AI) using a secure technology from Meta.
Note:
  • This feature is currently only available to WhatsApp users in limited countries and for a limited set of support topics and might not be available to you yet.
  • At this time, only English, Arabic, Bahasa Indonesia, Brazilian Portuguese, French, German, Hindi, Italian, Russian, Spanish, and Turkish are supported.

Chatting with WhatsApp Support with AI

You can ask questions to WhatsApp Support as you would with one of our support agents. Responses generated by AI are labeled with AI
AI sparkle
in the message bubble.
At times, messages generated by AI might be inaccurate or inappropriate. If you believe a response generated by AI is incorrect or if you have a problem, you can report it. We also recommend checking the Help Center to further assist in resolving your issue.
Note: WhatsApp Support uses a secure technology from Meta consistent with WhatsApp’s Privacy Policy.

About safely communicating with WhatsApp Support

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