About email verification codes and resetting two-step verification

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Two-step verification is an optional feature that adds more security to your WhatsApp account.
You’ll see the two-step verification screen after you successfully register your phone number on WhatsApp. Learn how to enable two-step verification.
When you enable two-step verification, you have the option to enter your email address.
This helps to safeguard your account by allowing WhatsApp to email you a reset link if you ever forget your PIN. WhatsApp will also email you a verification code when you register your account.
How to re-register using an email verification code

This applies when you're re-registering on WhatsApp. For example, when you log into your existing WhatsApp account on a new phone.
  1. Ensure your phone has a strong internet connection.
  2. Open WhatsApp.
  3. Follow the steps to register your phone number.
  4. You’ll receive a 6-digit registration code via email once you enter your phone number.
  5. Enter your 6-digit code to complete registration.
Note:
  • You'll only receive a code via email if you've previously added your email address when registering for WhatsApp.
  • If you don’t receive your code, you can request a new one by email, SMS or phone call. Depending on your carrier, you may be charged for SMS and phone calls.
Reset your two-step verification PIN

If you've previously added your email address, you can reset the PIN by requesting a new one via SMS. You'll need to have two-step verification enabled to complete these steps. Learn how to reset your PIN in this help article.
Note: If you don’t receive your code, tap Didn’t receive a verification code? and request a new code by email, SMS or phone call. Depending on your carrier, you may be charged for SMS and phone calls.
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