How to manage requests from accounts associated with business accounts on Facebook or Instagram

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We’ve provided a couple different options for managing the accounts across Meta’s family of apps that you want to connect to your Meta Verified account.

Manage requests from WhatsApp Business accounts associated with your business account

Businesses with admin accounts on Facebook or Instagram can revoke your request at any time. Businesses with accounts only on WhatsApp can revoke the request within 12 days of submission.
If your request is revoked, you’ll receive a notification and your subscription will be canceled.

About Protected business accounts

The Protected business accounts premium benefit allows users with Meta Verified Business Premium and Meta Verified Business Max subscriptions to identify associated WhatsApp accounts.This feature is exclusive to these subscription tiers, enabling businesses to manage their online presence more effectively.
To subscribe to Meta Verified for businesses on WhatsApp with multiple accounts, start by purchasing a subscription. Then, add the associated accounts to the Protected business accounts list in your primary account on WhatsApp Business.
The number of Protected business accounts you can have depends upon your subscription plans:
  • Business Premium: Up to 10 Protected business accounts
  • Business Max: Up to 50 Protected business accounts
Note: Not all subscription plans include this benefit.

Add Protected business accounts

  1. Using your primary WhatsApp Business account, go to WhatsApp Business Tools > Meta Verified.
  2. Tap Protected business accounts.
  3. Tap Select business account. This will generate a list of your business contacts that aren’t already on your Protected business accounts list.
  4. From the list, select the accounts you’d like to add as Protected business accounts. Tap
    Search (magnifying glass)
    to search for a specific account.
    • Note: If you try to add an account that you’ve blocked as a protected business account, you will have to unblock the account first. If prompted, tap Unblock.
  5. Once you’ve selected the accounts you’d like to add as Protected business accounts, tap Done. This will return you to the Protected business accounts list, which should now include the accounts you selected.
Additionally, while a Protected business account is associated with a verified business account, that account will not receive its own verified badge. To receive a verified badge, the account must also be subscribed to Meta Verified. For more information about subscription plans for Meta Verified for businesses on WhatsApp, read this article.

Remove Protected business accounts

  1. Using your primary WhatsApp Business account, go to WhatsApp Business Tools > Meta Verified.
  2. Tap Protected business accounts.
  3. Tap
    Delete (trash can)
    for the account you’d like to remove.
  4. Tap Remove.

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