About account bans for unsupported apps
Using an unauthorized application and/or unsupported device violates our Terms of Service and can result in your account being banned.
When this happens, you must download the official app in order to continue using WhatsApp. You can visit our website to download WhatsApp or the WhatsApp Business app.
About unsupported apps
Unsupported apps are altered versions of WhatsApp, which means they’re developed by third parties and violate our Terms of Service. WhatsApp doesn't support these third-party apps because we can't validate their security and privacy practices. For example, we can’t validate whether they apply our end-to-end encryption security practices. You can learn more about unsupported apps and why we don’t support them in this article.
If you’re using an unsupported app because you’re interested in new features, you can learn more about our new and upcoming WhatsApp features in our Help Center or blog.
Keep in mind, we can reinstate an account ban if the account activity continues to violate our Terms of Service. We recommend carefully reviewing the “Acceptable Use of Our Services” section of our Terms of Service to learn more about the appropriate uses of WhatsApp and the activities that violate our Terms of Service.
Related resources:
