What information does WhatsApp collect when reporting a bug
Android
Windows
Mac
Android
Windows
Mac
When reporting an issue from within the app, in addition to the information you provide directly describing your issue including uploaded screenshots or recordings, WhatsApp collects your phone number and may collect additional information necessary to understand and resolve your issue. This can include:
- Phone network information, such as carrier and network type
- Device information, such as device type, app details, OS version, app version and missing permissions
- Device settings, such as language and permissions granted to WhatsApp
- WhatsApp app information, such as version number
- Logging information about how features were used, which helps us understand what might have gone wrong.
How to report an issue to WhatsApp